Your journey to a sustainable practice.
Simplify your practice with Europe's largest therapist directory and connect with clients - and your new favourite colleagues. Founded by therapists, for therapists, we've been building an international community for private practitioners since 2019.100k+
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How It Works
Discover It's Complicated
Dive into the world of It's Complicated, where psychotherapists, psychologists, counsellors, and coaches come together to grow their private practices and connect with clients online. Simplify your practice with tools designed to save you time and help you focus on what matters most: your clients.
Boost Your Online Visibility & Find Clients
It's Complicated is Europe's leading therapist directory that connects you with clients both locally and globally for online and in-person sessions. As a community member, you'll receive a visually appealing, search engine-optimised profile to secure top rankings on Google while highlighting your unique personality as a therapist.
Simplify Your Online Practice with Our Brilliant Basics
It's Complicated offers a secure office suite with the brilliant basics you need to smoothly run your practice with ease. Enjoy GDPR-secure video sessions with your existing clients and new ones you got through It's Complicated. Simplify your practice with our calendar and booking system, invoicing and all the analytics you need to follow your practice grow.
An International Community of Private Practice Therapists
Founded by therapists, for therapists, we've been building a sustainable ecosystem for private practitioners since 2019. Our mission is to empower therapists to grow sustainable practices while ensuring that technology serves them, not the other way around. Join our private practice community to connect with colleagues online and in cities across Europe.
Upcoming Events
Live Stream
Therapy, Climate, and How We Live in the World
Virtual
Rupture & Repair: It’s Complicated Conference 2026
Membership
Find the membership that fits your needs
An all-in-one therapy software solution and community created for therapists by therapists – so you can focus on what really matters: your clients.
Basicsave 33%
€29.90
Billed yearly for €238.80 (excl. VAT)€19.90/month
Professional profile optimised to appear in online search results
Listing in the It's Complicated international therapist directories
Community access for referrals, networking, events, and courses
Calendar for appointment booking
Invoicing system with prepay option
Encrypted, secure client messaging and note-taking
Fees when invoicing through the platform:25% commission fee on first invoice for new clients, 5% transaction fee on repeat client invoices
Essentialsave 20%
€49.90
Billed yearly for €478.80 (excl. VAT)€39.90/month
Improved visibility in the It's Complicated therapist directories
Unlimited, GDPR secure one-to-one or group video calls, including your own waiting room
Advanced calendar and booking features
Fees when invoicing through the platform:25% commission fee on first invoice for new clients, 5% transaction fee on repeat client invoices
Premiumsave 13%
€79.90
Billed yearly for €838.80 (excl. VAT)€69.90/month
Highest visibility in the It's Complicated therapist directories
Profile introduction video to connect with potential clients
Prioritised customer support
Fees when invoicing through the platform:3.5% payment processing fee on all client invoices
As a member of It's Complicated, you will also get access to our exclusive programs.
Interested in expanding your practice further? Join our Matching and Workplace Mental Health Programs and help us support clients in finding the right assistance.
Matching Program
Built with the purpose of personally supporting clients to find a practitioner that understands their unique background and needs. By partnering with us, you will be matched to clients we believe can benefit from your specialisations, approach, and background.
Workplace Mental Health Program
Work with our corporate partners to help offer mental health services to their employees. By partnering with us, you will also be able to work with our corporate partners in facilitating workshops, webinars, and more.
Your Playbook for Building a Thriving Therapy Practice
Our Therapist Playbook offers a clear, step-by-step guide to building a thriving private practice. Written by therapists, for therapists. Get practical tools, proven strategies, and real-world advice to grow a sustainable practice.
Download NowAbout It's Complicated
In 2019, two therapists set out to tackle a complicated problem.
Testimonials
Why therapists love our platform
Why join?
What makes It's Complicated different from other platforms?
Fair
Our therapists are our partners, not our product or our customers. We'll treat you with respect and fairness and are always open to your feedback.
Flexible
You set your own terms and decide how much you charge, in what languages you offer your services, if you see clients online and/or offline and when you're available.
Diverse
We support and encourage a wide variety of mental health professionals such as psychotherapists, psychologists, coaches, and social workers.
Requirements
Requirements to join It's Complicated
Qualification
You are a licensed psychotherapist, psychologist, psychiatrist, psychoanalyst, counsellor, social worker, or coach.
Credentials
You can provide valid diplomas, certificates, or other documentation to prove your professional qualifications.
Experience
You have at least 1 year of experience working with clients in a therapeutic or counselling setting.
Verification
You can provide documents to verify your identity, location, and professional title as displayed on your profile.
Our latest podcast
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