Get client referrals
Let the right clients find you - with filters available for language, specialty, availability, and more, It's Complicated makes it easy for the most suitable clients to find your profile.
Your practice
made simple
Join our international community of private practitioners. Our online platform gives you access to client referrals, invoicing, video conferencing, session notes and an easy-to-use calendar. We help your work as a counsellor become less complicated.
Register today
How it works
Run your practice with ease
Manage your practice from just one place. With smart and simple features, like an interactive scheduler, secure messaging, invoicing and high-quality video sessions, you have everything you need to do counselling with ease.
Easy online booking
Manage your calendar efficiently and reduce your workload, with no need for double-entries. You can also send mobile reminders for each session. Supports calendar integration with Google Cal, Outlook and more.
Get paid
Get paid in advance to reduce no-shows. You can also send invoices manually at any time. Clients can pay with credit card or bank transfer.
Get more Referrals
Customized profile page
Your profile page displays your photo, the type of therapy you offer, whether you work with insurances, where you’re located, pricing, your real-time availability and a comprehensive biography.
Optimized geo-location
Be found by potential clients looking for an appointment close to home, as well as by those seeking a therapist for online work.
Community
We know that being a counsellor can be isolating - in fact, this is one of the main reasons we started It's Complicated. Join our international community on Facebook and make connections around the world.
GDPR Secure communication
Secure messaging
Our encrypted messaging service meets the latest standards for secure communication, for you and your clients' safety.
Analytics & statistics
Gain insight into how your profile is doing and track your progress. The statistics section gives you an overview of how many referrals and profile views you have had over time.
Session notes
Keep track of all your client notes. The notes are encrypted, and can only be read by you.
Encrypted video sessions
Safe and secure
Our encrypted messaging service meets the latest standards for secure communication, for you and your clients' safety.
Simple and therapy-centered
The video system is designed by therapists for therapists. The focus is on high-resolution video, clear audio and a simple interface, with features such as easily hiding your own picture. It also works with any browser, so you don’t need to install anything new.
Keep all of your work in one place
Most therapists use multiple platforms to manage their private practice. We’ve made it easy to bring your existing clients to join the platform, so you can do online sessions, take notes, schedule appointments, and message your clients – all in one, safe place.
Learn more about our security measures.
Membership Plans
Start growing your practice today
Regardless of where you are in your career as a private practitioner, we have a membership plan that suits your needs.
Basic
For practitioners focused on growing their practice.
Transaction fees: 15%
On all invoices sent through the platform
€22/month
billed yearly or
€25.00/month billed monthly
Essential
For the established who want to save time with an all-in-one digital platform.
Transaction fees: 10%
On all invoices sent through the platform
€35/month
billed yearly or
39.00/month billed monthly
Professional
For the professionals who want to manage all of their work from one secure space.
Transaction fees: 5%
On all invoices sent through the platform
€68/month
billed yearly or
€75.00/month billed monthly
Included in all plans
- Get new client referrals
- A public and easy-to-edit profile
- Easy scheduler & calendar integration function
- Encrypted messaging and note-taking
- Unlimited end-to-end encryted video solution
- Easily schedule an online session with an existing or new client
- Invoicing system with pre-pay option
- Optional participation in our employment assistance program (EAP)
Rolling Membership
Our rolling membership option gives you the flexibility to cancel or change your membership at any time. All we ask for is a day's notice before your next payment is due.
Interested but not ready to join?
Visit our facebook group to meet therapists already onboard.
Subscription questions?
Are you interested in being the first It's Complicated counsellor in your city?
Register above or send us a message and you may be eligible for 6 months' free membership!
Testimonials
Our Success Stories
I am very happy with the platform and I think it works very well. I also enjoy the friendly atmosphere both here and in the Facebook group.
Brigitte Escobar Andersen
Psychotherapist, Copenhagen
Complicated.life is a smart, easy to use and secure platform. It's supporting me to show up with my profession and to reach out to people who need me.
Marc Rainer Backs
Psychotherapist, Berlin
The It's Complicated platform is a great help to put me in touch with new customers in a simple and efficient way.
Nadia Marolda
Psychologist, Berlin
I have only been establishing my practice this year and I've had a lot of people come via It's Complicated. So a massive thanks!
Grace O'Malley
Clinical Psychologist, Berlin
The It's Complicated platform and community have played an integral role in my development as a private practicing clinician.
Jesse Harbaugh
Clinical Psychologist, Berlin
Why join?
Build your best practice
Increased visibility
Eight out of 10 health inquiries start with an online search engine.
Improve Security
We provide you with an encrypted video solution and safe messaging with your clients.
Grow your practice
Close to 90 percent of new client introductions happen on a digital platform.
Secure Payments
Our secure invoicing system ensures you get paid directly, hassle-free.
Easy scheduling
Reduce no shows and improve attendance with our easy scheduler.
