Are EAP-s cost effective?Yes, EAP-s reduce corporate costs. Counselling influences the variables (absenteeism, presenteeism, productivity, performance, workplace distress, etc. ) which are responsible for corporate costs.
Resources: Joseph, B. and Walker, A. (2017), Employee assistance programs in Australia: the perspectives of organisational leaders across sectors. Asia Pac J Hum Resour, 55: 177-191. https://doi.org/10.1111/1744-7941.12124