For Clients
Payment
- Can I use my health insurance to pay for counselling sessions?
- Do I have to contact my insurance first, or book an appointment first?
- Why do some therapists accept insurance referrals while others do not?
- Why do I have to pay for missed/cancelled therapy sessions?
- How can I pay for a therapy session?
- Why do the costs vary from therapist to therapist?
- Why are the fees so high?
- Do you offer flexible pricing, such as discounts for students or those who are unemployed?
- What if I want my therapy covered by the German public health insurance?
- What does ‘Prepay’ mean?
- What is a cancellation policy?
- Where can I find my invoice and/or receipt?
- Which payment options do you accept?
- Can I pay with Apple Pay or Google Pay?
- Is payment though It’s Complicated and its payment provider Stripe secure?
- I can’t pay an invoice, there is an error, what should I do?