For Therapists
Membership plans
- If I use a coupon code (for example, for 1 or 3 months) and I buy a yearly subscription, how does the discount work?
- When does my yearly subscription start and end?
- What are the cancellation terms if I cancel my monthly subscription?
- What are the cancellation terms if I cancel my yearly subscription?
- My coupon code doesn't work. What should I do?
- I have changed my bank account and card details. Where can I change that?
- What does it mean to downgrade to an unpaid membership plan?
Registration process
- Can I be listed on It’s Complicated if I’m not a therapist, but another kind of practitioner (counsellor, psychologist, psychoanalyst, psychiatrist, coach, etc.)?
- What are the requirements for counsellors to be listed?
- Can I provide my services to someone who is not located in the country where I'm registered?
- Is it required to have a private practice and be self-employeed to register?
- Do I need professional liability insurance?